FR info Extra security for your account Each time you sign in, you may be asked to enter a 5-digit code that we email you. This is called 2-step verification. It provides an extra layer of security to help ensure no one else can access your account. Learn more about 2-step verification. For My Canada Life at Work For GRS Access (savings) For GroupNet (benefits) Forgot Password or Access ID/email address? It's extra security for your account. When it's on, each time you sign in, you'll be asked to enter a 5-digit code that we'll send to you by email. We'll also send you a code to enter each time you change your password. This way, no one will be able to access your account without the code. Learn more about 2-step verification. Sign in as follows depending on what you are trying to access: GRS Access (to view your savings info) GroupNet (to view your benefits info) My Canada Life at Work warning If you had previously saved your usernames and passwords for GRS Access, GroupNet or My Canada Life at Work in your browser, you should be able to retrieve them. Go to the passwords section of your browser settings. Here's how to get started with some common browsers: Chrome Firefox Safari We've updated the sign-in page to simplify managing your workplace benefits and savings. Instead of having to go to different sites, there's just one place for all our customers to sign in. This is the first step in moving towards having a single user ID and password for all of our sites. When it's time for you to switch to My Canada Life at Work you’ll be prompted to do so after you sign in. You can reset your password here. If you forgot your Access ID for GRS Access or your email address for GroupNet or My Canada Life at work, find out how to recover them. You’ll now be able to sign in to GroupNet with your new email address. You’ll now be able to sign in to My Canada Life at Work with your new email address. My Canada Life at Work works on these browsers. We recommend that you always use the latest version. If you’re having trouble registering or signing in: If you already have a GroupNet, GRS Access or My Canada Life at Work account, you don't need to register. Just use your existing sign-in info. If you don't have an account yet, register now. All you need is: They're your identifiers for your health benefits that you get through your employer. You can find them on your benefits card. Your plan number is usually up to 6 digits, and is entirely numerical. Your member ID (or certificate number) is up to 10 characters and can include letters. If you don't have a benefits card, call us for help at 1-888-222-0775. They're your identifiers for savings and pension plans that you get through your employer. You’ll find your plan/policy and certificate numbers on your mailed statements, on the second page, under key information. If you don't have a mailed statement, call us for help at 1-888-222-0775. Go to the inbox of the email address you provided when you registered. Look for an email sent from Canada Life with the subject line Confirm your email address. Can’t find it? Check your spam folder or resend the email. If you’re having trouble registering or signing in: © The Canada Life Assurance Company 2009 - 2024
Here's how to sign in
Use the email address you chose when you signed up for My Canada Life at Work.
Sign in with your existing GRS Access ID (usually a 7-digit number, a custom ID you created or an email address).>
Sign in with your existing GroupNet sign-in email address. Sign-in support information
Sign in with your existing GRS Access ID (usually a 7-digit number, a custom ID you created or an email address) and password.
Sign in with your existing GroupNet sign-in email address and password.
Use the email address and password you chose when you signed up for My Canada Life at Work (only applicable for members who have already been invited to sign up and have completed registration).Can't remember your sign-in info?
Select the 3 vertical dots and choose Settings > Passwords.
From the "hamburger" menu (3 horizontal lines) select Logins and Passwords.
From the Safari menu, choose Preferences > Passwords.
Call us weekdays from 8 a.m. to 8 p.m. ET at 1-888-222-0775.
Or chat with us online weekdays from 9 a.m. to 5 p.m. ET.Registration support information
Call us weekdays from 8 a.m. to 8 p.m. ET at 1-888-222-0775. Or chat with us online weekdays from 9 a.m. to 5 p.m. ET.
FAQs
Why can't I login to Canada Life? ›
If you're having trouble registering or signing in to My Canada Life, give us a call at 1-888-534-1836. We're here to help on weekdays from 8 a.m. to 8 p.m. ET. If you've forgotten your password, you can reset your password here.
What is my grs access ID? ›Your Access ID is a 7-digit number, a custom ID you created or an email address. It's used only to sign in to GRS Access to view your savings info. Not sure if it's what you're looking for?
How do I access my Canada Life secure email? ›As a returning user, just enter to password to access your secure message. If you've forgot your password, click 'forgot password' to receive an email to reset. Your secure inbox will contain messages on the left and reading pane on the right.
Why is my GCKey not working? ›If you're getting error messages: use a modern web browser like Safari, Chrome, Firefox or Microsoft Edge, rather than Internet Explorer. use your browser's default settings because GCKey needs JavaScript and cookies enabled. don't bookmark pages that you see after you sign in - you must sign in to see them.
Why can't I log into my second life account? ›Double-check your username and password.
If you continue to receive an error message, try logging into the Second Life website. If you are unable to log into the website, the problem is likely to be your username or password. Follow the Forgot your login information? instructions on the website to reset your password.
GRS access from home
To access GRS from home or even on an ePCR iPad, please go to https://eeast-web.grs.totalmobile-cloud.com/Login.aspx and enter your Trust email address and password at the prompt.
A group retirement and savings plan can be tailored to the needs of your business and your employees' financial goals.
How do I reset my GRS access password? ›Forgot your Access ID? Call 1-800-724-3402, Monday to Friday 8 a.m. to 8 p.m. ET. Forgot your password? Reset your password or call 1-800-724-3402, Monday to Friday 8 a.m. to 8 p.m. ET.
Who owns Canada Life? › Is Canada Life email legit? ›
Phishing messages are normally not personalized. It is not Canada Life's practice to email you or ask you to provide or confirm your PIN, password, or other confidential or financial information, other than as may occur in response to an inquiry from you.
Does Canada Life operate in the US? ›
As a leading provider of traditional mortality, structured and longevity reinsurance solutions for life insurers in the U.S. and in Europe, Canada Life operates through branches and subsidiaries in the United States, Barbados and Ireland.
Who took over Canada Life? ›Canada Life Financial Corporation
The company was acquired by Great-West Life Assurance Company in 2003, after rejecting a hostile takeover bid by rival Manulife. Canada Life Financial had offices in the United Kingdom; in Ireland; Germany; Brazil; the United States; and on the Isle of Man.
on the Welcome to GCKey page. Enter your GCKey username. Select Continue. If you used an email address when signing up for your GCKey username, reset your password with your email address.