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The latest reports from users having issues in Brockenhurst come from postal codes SO42.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
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Please let us know what issue you are experiencing with Virgin Media:
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Problems in the last 24 hours in Brockenhurst, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brockenhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
Internet (57%)
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Wi-fi (14%)
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Total Blackout (12%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Brockenhurst, Hampshire, England
The most recent Virgin Media outage reports came from the following cities:Southampton, Romsey, Bournemouth, Brockenhurst, Christchurch, New Milton and Eastleigh.
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| City | Problem Type | Report Time |
|---|---|---|
 Southampton | Internet | |
| Romsey | Internet | |
| Bournemouth | TV | |
| Southampton | Internet | |
| Brockenhurst | Internet | |
| Southampton | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Virgin Media Issues Reports Near Brockenhurst, England
Latest outage, problems and issue reports in Brockenhurst and nearby locations:
- Marls Godwin (@Beaumont296) reported fromBursledon, England
@Jim_Watford @virginmedia Think that’s where I am now. Call after call after call. Being fed lies. The latest is that I need a signal booster!!! It worked perfectly fine before lockdown.
- Marls Godwin (@Beaumont296) reported fromBursledon, England
@virginmedia your service is appalling. Paying for fibre super fast broadband. Been unable to stream, or use the internet pretty much all weekend. Getting sick of the excuses also.
- Michael Darracott (@chefmike56) reported fromBournemouth, England
@virginmedia It's now come up as a problem says fix by 11.30pm let's hope so I cant afford a single loss of earnings.. #virgin you let me down 23 times in 5 years #virginmediadown again
- It’s Me .... Amy (@BambiAmy78) reported fromBournemouth, England
@deborabora @virginmedia I am so glad I left them in 2017 having suffered poor internet for over 2 years. Constant issues when I was in BH6.
- Meg Ben (@MegzMakes_Music) reported fromBournemouth, England
@virginmedia thieves. Overcharged me for a service I didn’t even ask for
- babyduck (@babyduck999) reported fromBournemouth, England
@virginmedia hi, can never get through on phone. Can someone contact me please about disconnecting TV service on 473463104. 12 contract at an end and don't want to pay extortionate amount next month. Thanks
- Paul M. Farmer (@SupaScouse53) reported fromSouthampton, England
@virginmedia hi I want to cancel my broadband, I’d ring but you never put in a telephone connection on the old VM box as you said you would, tried phoning a few timed but taking too long & using up my mobile mins, please advise. Paul
- Mandy Payne (@mizzmjm7) reported fromBournemouth, England
@virginmedia why is the WiFi down in Bournemouth?
- Matthew Howes (@mghowes) reported fromBournemouth, England
@virginmedia @LFCTV can you fix the audio please its unwatchable right now.
- Rahim™ 🇬🇧🇲🇦 (@rahim94) reported fromSouthampton, England
"this government has protected jobs"TM Lewin closing all stores, 600 jobs gone. Upper crust cutting 5,000 jobs.18,000 jobs cut at British Airways.3 easyjet hubs closing down, 2000 jobs gone. Virgin Media closing all their stores, 110+ jobs gone.Nice one Boris 👍 #PMQs
- Gemma Fitzsimmons (@GemFitzsimmons) reported fromSouthampton, England
@virginmedia I had confirmation that my mother's cancellation was noted, but never actioned. She was transfered to the cancellation team on the text, but has had no response after that, this was 4pm yesterday. This is a lot of stress for my 78 year old mother
- Lucy (@mummyhulk) reported fromSouthampton, England
@virginmedia I am absolutely disgusted right now! My internet has been so slow since the weekend (dial up in the 90’s was quicker!) I have text the number to number I was told to and I have messaged on the chat and NOTHING!
- Rahim™ 🇬🇧🇲🇦 (@rahim94) reported fromSouthampton, England
umm... I'm with @virginmedia and have no issues with my connection. getting a good 384Mbps on my speed test. thanks anyway 😘
- Stuart Jones (@ithastheanswer) reported fromBournemouth, England
@virginmedia Been having poor unusable internet all day today - worst it has been since start of lockdown. Service status says nothing wrong. Please check again - BH7 area. Had to use a lot of mobile data to be able to work today
- Marc (@spoise87) reported fromSouthampton, England
@virginmedia Internet is down and your website isn't working
- Michael Darracott (@chefmike56) reported fromBournemouth, England
@virginmedia hi I'm a disabled guy who works from home using your equipment is there a problem in bournemouth if not 10 guys digging road cut through my cables lost the lot
- Nigel Jones (@planetf1) reported fromEastleigh, England
@antonpiatek @sxaTech @virginmedia @github Ditto. I use vm but switched dns ages back. I was using quad9 but had a few issues (reported) Andy some I didn’t report and went to google (all the data) . May return to q9 when I can verify
- Matthew King (@MatthewKing35) reported fromSouthampton, England
@Johnny_Baillie @VodafoneGroup @PKPorthcurno @VodafoneUK They can’t on mobile ether that’s why I switch to @virginmedia mobile Sevice last year best thing I did . Vodafone they ware Not as good for signal as ee or 02 ether
- Gemma Fitzsimmons (@GemFitzsimmons) reported fromSouthampton, England
@GarganEstelle @virginmedia My elderly mother is having the same problem, Virgin billed her again for the second month after cancelling. So now it'll be another day spent on hold and lied to. They are a nightmare and they do not care about the vulnerable. I hope your issue gets resolved!
- Nigel Jones (@planetf1) reported fromEastleigh, England
@sxaTech @antonpiatek @virginmedia @github Had some odd failures affecting other household members work and since poor geographical results sadly. So lost a fair bit of confidence
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
- Diana (@iholiday_68) reported
@virginmedia Looks like there are issues in your postcode affecting your servicesThere’s a broadband issue in your area and our technicians are on the case to fix things. Check back here at any time for updates.
- GloryLynn (@Glorylynn83) reported
@virginmedia They are useless, my only option is to ring the call centre and sit on the phone for 3 hours or set it up on a none joint account. U have a link on your website which is now broken. Virgin need to fix their stuff, it’s unprofessional for a IT biz to have a useless online area.
- Steven Woods (@ste11woods) reported
@virginmedia I've tried lots of tines and requested a call but never received one. My disconnection is now being processed and I want it backdating to when I messaged and had to wait several days for a response!
- Stam.Tour (@stamataNTE) reported
@virginmedia So no, I do not want to spend another 10 hours on the phone because your phone support is useless! Noone helps noone does anything! They had promised to send emails they never did, to speak to engineers they never did, nothing ever happens through your phone support!
- Mark Baker (@GoonerBadger) reported
@virginmedia Morning. Still no internet or tv. Service status now says both to be fixed by 4 o clock today now 😳
- Daniel Foster (@FosterDan1106) reported
@virginmedia Internet going down intermittently for 4 days now. No issues showing on the service tracker can you provide reason for this?
- Jason Turner (@jbopster) reported
@virginmedia I already have a Service Status link, when is it going to be fixed?
- Oban Chautard (@ObanChautard) reported
@virginmedia hey, had a wifi loss of service for 14 days in the area (14 x £8.9 = 124.6£ credit owed to me) her I’m still being charged for this months £40 bill. What to do please?
- rheia 🖤 (@rheiadowns) reported
Virgin media are a load of **** 🤬🤬🤬
- Suzy (@suzybrrr) reported
@virginmedia do you not provide any Twitter or email support at all? I’ve been getting passed around in circles on the phone by various teams for over a month
