Quality Assurance Team Leader, ON, Deli - Lakeland at Publix | The Muse (2024)

Publix

Lakeland, FL

In Quality Assurance (QA), Team Leaders serve as a critical resource to associates and managers within Publix manufacturing facilities by being on-the-floor work participants with associates and covering for vacations and unplanned absences. This includes performing tasks and assuming specific responsibilities of the Department Manager in his/her absence, and planning and conducting job skill training for all associates. Team Leaders report to the Quality Assurance Department Manager.

Additional Responsibilities include:

  • HACCP Plan development, monitoring and data verification for all products and processes
  • maintain Food Safety and Quality Programs including SQF, allergens, SSOPs and other prerequisite programs
  • interaction with regulatory and external auditors (Florida Department of Agriculture, FDA, USDA and 3rd party auditors) which can include accompanying the auditor and corrective action plan follow up
  • interaction with plant management which includes assisting departments in researching quality-related issues
  • act as QA department point of contact in the absence of the QA manager
  • monitor and verify QA department responsibilities
  • effectively communicate food safety and quality programs using job instruction training techniques to QA as well as other department associates as needed
  • perform tasks in the work area (when necessary) which include:
  • being an on the work floor participant with production associates (when necessary)
  • cover for unplanned absences
  • schedule associate labor needs
  • promote and enforce associate quality and food safety standards
  • verify the maintenance of equipment, preventive maintenance and work orders
  • understand production and ability to execute department requirements
  • maintain Good Manufacturing Practices within the facility
  • be a role model for plant associates
  • track customer complaints, investigation and correspondence
  • lead and drive improvement of plant operations through continuous improvement projects
  • study and analyze KPI's and data and apply to departmental improvement
  • plan and respond to out of the ordinary events
  • other duties as assigned

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Quality Assurance Team Leader, ON, Deli - Lakeland at Publix | The Muse (1)

Required Qualifications

  • high school diploma or its equivalent
  • must be at least 18 years old
  • ability to lift in excess of 50 pounds, extended walking/standing (up to 14 hours a day), bending, squatting, and climbing ladders
  • knowledge of Good Manufacturing Practices (GMPs)
  • knowledge of Safety Data Sheets ( SDS), Lock-Out/Tag-Out (LOTO), Personal Protective Equipment (PPE)
  • working knowledge of Microsoft Office (Word, Excel, and Outlook)
  • ability to demonstrate safe working habits
  • ability to learn and perform all positions
  • ability to work in a fast-paced environment
  • understanding of highly complex industrial/manufacturing equipment
  • ability to work well with others and be a team player
  • ability to work any shift, nights, weekends, holidays, and extended hours
  • willingness to assist other team members in other areas
  • ability to perform steady and productive work for an extended period of time
  • ability to work efficiently with little or no supervision
  • possess basic math skills
  • excellent written and verbal communication skills
  • obvious enthusiasm, initiative, and pride in work and
  • a commitment to Publix and our mission.

Preferred Qualifications

  • Some college coursework in Business, Engineering, and/or Food Science
  • knowledge of laboratory (chemical and microbiological) and ability to be a resource to all departments
  • knowledge of food safety and regulatory compliance and ability to provide assistance to all departments
  • knowledge of HACCP and SSOP Programs and ability to train all associates in this area
  • department experience related to the position and
  • knowledge of general Publix and Manufacturing policies and procedures.

Benefits Information

  • Employee stock ownership plan that contributes Publix stock to associates each year at no cost
  • An opportunity to purchase additional shares of our privately-held stock
  • 401(k) retirement savings plan
  • Group health, dental and vision plans
  • Paid Time Off
  • Paid Parental Leave
  • Short- and long-term disability insurance
  • Tuition reimbursem*nt
  • Free hot lunches (buffet-style) at facilities with a cafeteria
  • Visit our website to see all of our benefits: Benefits - Jobs (publix.com)

Potential Annual Base Pay

48,048 - 67,184

Other Compensation Information

Night Differential: A $.75 per hour night differential is paid to associates regularly scheduled to work any hours between midnight and 3:00 a.m.

Weekend Differential: A $2.00 per hour weekend differential is paid to associates for hours worked between 12:00 a.m. Saturday through 11:59 p.m. Sunday.

Year End Bonus

To reward associates for their contributions to the company for the calendar year, Publix provides a Holiday Bonus in November. In the first year of continuous employment the bonus is equal to 15 hours of pay, and in the second year of continuous employment the bonus is equal to one week's pay if associate remains employed through issue date of the bonus check. In subsequent years, the bonus is equal to two weeks' pay.

Additional Information

Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.

Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.

* Please note that Publix will not sponsor any hire for this position for a visa or permanent residence.

Client-provided location(s):

Lakeland, FL, USA

Job ID:

Publix-28903BR
Employment Type:

Other

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Quality Assurance Team Leader, ON,  Deli - Lakeland at Publix | The Muse (2024)

FAQs

What is the role of quality assurance team leader? ›

As QA Team Leader you will be responsible for designing and implementing tests, debugging issues, performing root-cause analyses, defining corrective actions, and tracking quality assurance metrics. You will be responsible for our student test engineers to follow-up and coach them.

What does a deli assistant manager do? ›

Specifically, to assist the Deli Manager with all aspects of the smooth and successful operation of the Deli department including ordering, pricing, inventory control and proper presentation.

What does a quality assurance lead do? ›

Quality Assurance Leads develop and execute software tests to identify software problems and their causes. Test system modifications to prepare for implementation. Document software and application defects using a bug tracking system and report defects to software or web developers.

What makes a good QA team lead? ›

Set Clear Goals and Expectations: A successful QA team needs a clear sense of direction. As the leader, it is your responsibility to define and communicate clear goals and expectations to your team. Establish measurable targets, such as defect reduction rates, test coverage, and customer satisfaction metrics.

What is a deli lead job description? ›

You will be responsible for overall operation of the deli, including training staff and ensuring proper food preparation. Be a leader in the kitchen, rallying the team during heavy shifts, resolving conflicts and getting the job done.

What qualifications do you need to be a deli assistant? ›

Requirements:
  • At least 6 months experience in a similar environment.
  • An advanced level of English and a professional and polite manner is essential.
  • Excellent communication and interpersonal skills.
  • Organised, excellent attention to detail with the ability to multi-task.

How to be a good deli manager? ›

First, a manager must know what is really going on, not just what you think is going on, or what you would like to happen; second, don't be afraid to experiment and try new, and sometimes crazy, things; third, results on a scorecard will talk, if you will listen; fourth, if you keep doing the same things you've always ...

What are the responsibilities of QA lead? ›

The QA team lead is responsible for creating a testing plan for any given project. This includes scheduling the test completion, with all necessary information, and in a way that provides valuable information to the stakeholders.

What is the role of leadership in quality assurance? ›

Leadership is essential in quality management because it provides direction, motivation, and guidance to the organization's quality improvement efforts. Quality management involves ensuring that products or services meet or exceed customer expectations while maximizing efficiency, productivity, and profitability.

What is a QC team leader? ›

As a Quality Control Lead, you will be able to oversee the Quality Team in performing the following duties: Duties and Responsibilities: • Review equipment calibration, validation, and maintenance records to ensure they are performed correctly and on time.

What is the role of the team leader in the SQA? ›

A Team Leader is responsible for supporting the Principal Assessor, Depute Principal Assessor and/or Senior Team Leader in maintaining national standards for the qualifications within their remit.

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