Troubleshooting installation problems on Windows — TradingView (2024)

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Before installing the app, please refer to this article to make sure that your system meets the minimum requirements.

How to launch .appinstaller files

TradingView Desktop for Windows is distributed as an app package (file TradingView.appinstaller). Usually, Windows can work with such files right out of the box but sometimes your Windows may not recognize appinstaller files (more often when your system is not up to date). In this case, you will see the "How do you want to open this file?" dialog when running the TradingView app package. As the first thing to do, we always recommend updating your Windows up to the most recent version. If that is not possible, use App Installer for Windows 10 from Microsoft Store to install the TradingView Desktop on your computer.

Installation fails with error “Windows cannot install package”

This is an upgrade error. TradingView Desktop starting with version beta.13 (1.0.0.2062) is not backward compatible with earlier versions. This means that beta.13 and later versions can’t be installed as an upgrade to version beta.12 (1.0.0.1906) or earlier. You should uninstall the app and then install the most recent version available for download here. Once you have the beta.13 version installed, all upcoming releases will be installed automatically as usual.

Troubleshooting installation problems on Windows — TradingView (1)

See Also
TradingView

Installation fails with error 0x80070490

A few users have reported to us that the app cannot be installed due to an error message that says “App installation failed with the following error message: error 0x80070490: Opening the package from location TradingView.msix failed. (0x80070490).” If you face this, we recommend installing the Windows update of September 14, 2021 (KB5005565) or newer. Learn more about getting this update here.

Installation on Windows 11 fails with error 0x800B010A

Error message: This app package is not signed with a trusted certificate. Contact your system administrator or the app developer to obtain a new certificate or app package with trusted certificates. The root certificate and all immediate certificates of the signature in the app package must be trusted (0x800B010A)

If app installation cannot be completed on Windows 11 due to the error above, you should update the App Installer app. For that, go to the Microsoft Store, find App Installer in the Library, and click Update on it.

Installation fails with error 0x8000ffff

Error message: App installation failed with error message: Deployment Add operation with target volume C: on Package TradingView.Desktop_1.0.0.2087_x64__n534cwy3pjxzj from: (TradingView.msix) failed with error 0x8000FFFF. See http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app deployment issues. (0x8000ffff).

If you can't install TradingView Desktop due to this error, use Windows PowerShell to install the app. Go to this article to learn more.

Installation fails with error 0x80092004

Error message: Failed application installation with error message: Appinstaller operation failed with error code 0x80092004. Detail: Cannot find the object or property. (0x80092004).

If you get this error when installing TradingView Desktop, download this MSIX file and install the app with it. Installed this way, the app won't be able to auto-update, so please make sure you follow our announcements on app updates and install them manually.

Error in parsing the app package

Some software installed on a computer and also network configuration coming from an Internet provider may prevent App Installer from starting the installation of TradingView Desktop app.

If you get this error when opening TradingView.appinstaller, use Windows PowerShell to install the app. Go to this article to learn more.

Troubleshooting installation problems on Windows — TradingView (2)


Installation fails with error 0x80070490

A few users have reported to us that the app cannot be installed due to an error message that says “App installation failed with the following error message: error 0x80070490: Opening the package from location TradingView.msix failed. (0x80070490).” If you face this, we recommend installing the Windows update of September 14, 2021 (KB5005565) or newer. Learn more about getting this update here.

Installation on Windows 11 fails with error 0x800B010A

Error message: This app package is not signed with a trusted certificate. Contact your system administrator or the app developer to obtain a new certificate or app package with trusted certificates. The root certificate and all immediate certificates of the signature in the app package must be trusted (0x800B010A)

If app installation cannot be completed on Windows 11 due to the error above, you should update the App Installer app. For that, go to the Microsoft Store, find App Installer in the Library, and click Update on it.

Installation fails with error 0x8000ffff

Error message: App installation failed with error message: Deployment Add operation with target volume C: on Package TradingView.Desktop_1.0.0.2087_x64__n534cwy3pjxzj from: (TradingView.msix) failed with error 0x8000FFFF. See http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app deployment issues. (0x8000ffff).

If you can't install TradingView Desktop due to this error, use Windows PowerShell to install the app. Go to this article to learn more.

Installation fails with error 0x80092004

Error message: Failed application installation with error message: Appinstaller operation failed with error code 0x80092004. Detail: Cannot find the object or property. (0x80092004).

If you get this error when installing TradingView Desktop, download this MSIX file and install the app with it. Installed this way, the app won't be able to auto-update, so please make sure you follow our announcements on app updates and install them manually.

Error in parsing the app package

Some software installed on a computer and also network configuration coming from an Internet provider may prevent App Installer from starting the installation of TradingView Desktop app.

If you get this error when opening TradingView.appinstaller, use Windows PowerShell to install the app. Go to this article to learn more.

Troubleshooting installation problems on Windows — TradingView (3)

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Troubleshooting installation problems on Windows — TradingView (2024)

FAQs

Why is TradingView not installing on my PC? ›

That means the application is not an appropriate version of your system. Your system version should be x86 (32bit), you could find an x86 version app or you can reimage your computer to a x64 version.

What to do if TradingView is not working? ›

Make sure you don't have a concurrent session and try to reconnect. If the issue persists, please, contact your broker. If you see this error message, you must ensure that you're only logged into TradingView on one device/browser tab at a time to fix this issue.

How to restore connection in TradingView? ›

If you'd like to reconnect and save drawings or other changes in your chart layout just click "Restore connection" and then save the layout.

Does TradingView work on Windows 10? ›

Windows: Windows 10 64-bit, version 21H2 or above.

Does TradingView have a desktop version? ›

TradingView Desktop is not just another web browser; it's a specialized application meticulously crafted to elevate your trading experience. It seamlessly integrates with the TradingView platform, offering a host of exclusive features that are simply unavailable in regular web browsers.

How to install TradingView using PowerShell? ›

How do I install app with PowerShell
  1. Open an elevated Windows PowerShell (Start -> right-click PowerShell -> Run as administrator)
  2. If there are no errors in the console, then open the Start menu and look for TradingView application - it should be there.

How do I refresh TradingView? ›

To turn on automatic refresh, on the Settings tab, expand the Content section. Select the Enable auto-refresh check box, as shown in the following image. By default, the refresh interval is set to 120 seconds.

Why i cannot access TradingView? ›

Make sure that you've entered your login credentials correctly. Please consider uppercase and lowercase letters when inputting information. If you've just signed up, please verify your account by clicking the link in the email that was sent to you. Note that you won't be able to log in until you verify your account.

How to download TradingView on Windows 10? ›

For Windows
  1. Open tradingview.com/desktop in your browser and download the app for Windows (a file named TradingView. msix);
  2. Run the app installer file and click Update;
  3. You're all set. Run the app and enjoy!

What platform is better than TradingView? ›

Looking for alternatives or competitors to TradingView? Other important factors to consider when researching alternatives to TradingView include price and features. The best overall TradingView alternative is eToro. Other similar apps like TradingView are MetaTrader 5, Binance Broker, E*Trade Web Platform, and Kite.

Does TradingView have customer support? ›

Subscribe to one of our paid plans to enjoy individual customer support! We employ data-driven analytics to improve your experience. Users with free plans or trials can submit feedback, while users on upgraded plans enjoy the full individual support of our Customer Success team.

How many devices can you have on TradingView? ›

Can I use TradingView premium on multiple devices? Yes, a TradingView premium subscription gives you access across web, desktop and mobile apps. You can use your premium account on multiple devices simultaneously.

How do I sync my TradingView across devices? ›

If you enable the autosave feature in your chart settings, then your charts are always up-to-date, even if you are working in multiple browser tabs at once, on multiple devices, or in a browser and desktop app at the same time.

What are the requirements for TradingView system? ›

The TradingView app is only supported on iOS version 15 or later. If you see the Not supported on your device message when trying to download the app, it could mean that your Android device version is not recent enough (before v8). The TradingView app is only supported on Android version 8 or later.

What are the system requirements for TradingView? ›

Windows: Windows 10 64-bit, version 21H2 or above. Windows 11 64-bit. The Microsoft Store application should be installed on your OS.

How much RAM for TradingView? ›

RAM: This is key to performance when utilizing lots of charts and indicators. The higher your RAM, the more charts and quotes you can watch. A day trading computer should have at least 8 GB of RAM.

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